Frequently asked questions

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If you have any questions and want to speak with a performer, simply request a call and we will call you back shortly. We will be more than happy to answer your questions.

IN-PERSON ENTERTAINMENT

We can perform for up to 200 kids at once. However, our kids entertainment are heavily reliant on interaction, so having a large amount of children in a single audience will not allow all of them to interact with the puppets and get the most out of the performance. For this reason we suggest splitting up large audiences and booking multiple shows. We offer a multiple booking discount for shows booked on the same day to help accommodate this.

We offer a variety of different kids entertainment suited for all age groups from toddlers/pre-K to elementary school. We’ve got something for everyone.

Yes, we travel to do shows at events at practically any location including homes, parks, clubhouses, restaurants, schools, libraries, religious buildings, fairs, festivals, and much more.

It’s suggested to allow 15 to 30 minutes between the party’s start time and the show’s start time just to allow for late arrivals to make it in so they don’t miss the show. Aside from that, show scheduling is up to the customer’s discretion based on how they would like their event to be scheduled. We do not have any personal preference for when our shows should be scheduled during the party. However, we are here to help should you need help with scheduling.

We try to avoid having the kids eating or carrying any food items during our kids entertainment. Our shows are interactive so things tend to get spilled when the kids get up, and the kids’ hands may be dirty with food residue when they touch the puppets. Exceptions can be made for food that is not particularly messy, just ask during the booking process.

Most of our shows can be adapted to fit most party themes, just let us know what your party theme is during booking.

VIRTUAL ENTERTAINMENT
Up to 100 computers/phones can connect to each party!
You can share the Zoom session link with all your guests who would like to join.

Our virtual puppet and magic show works great for all age groups from toddlers/pre-K to elementary school. We’ve got something for everyone. (though others will certainly enjoy it).

You can book your virtual event through our online booking form in few simple steps: Choose package/theme and pick your date and time, and fill in your details. See you soon! Deposit or billing information is never required for booking and you can cancel anytime.

After you book with Confetti Cup, you will receive a confirmation email with the details of your booking. You will then receive an email from us that includes a Zoom invitation which you can share with all your guests who would like to join.

The payment can be made directly online through the payment link in our invoice email any time you want before the day of the show. using PayPal or credit card.

After the show, you receive an email from us that includes the video recording of the entire virtual birthday party so you can relive the moment over and over! (Free)

Our virtual themed parties enhance any celebration and can be specifically tailored to a Birthday Party Theme or any other kids’ party theme you dream up (usually done with puppets).

Our virtual puppet and magic show consists of a combination of puppetry, magic, and Illusions all mixed together for a bouquet of fun, exciting, and totally engaging entertainment for all ages. If this is a birthday party, we can lead the Happy Birthday song along with your guests, this may add an additional 5 minutes to the show time. The birthday child can choose which character to have for the sing along.

Simply contact us via email or phone and let us know that you would like to make a change to a booking.

We offer our virtual shows in different time zones.

BOOKING

Sure, We have improved our online booking system to make it even easier for you to book entertainment and activities for your next kids event.

As early as possible. Our show calendars are constantly being updated, so the sooner you book the better the chance that your ideal date and time will be available for you. We do take last minute bookings as long as ample travel time is available.

Simply contact us via email or phone and let us know that you would like to make a change to a booking.

PAYMENT

We offer several different payment methods for the customer’s convenience. You can either pay before the party by making payment online with a credit card or PayPal account. Or you can pay on the day of the party by handing the performer cash or check payment after the performance. Our payment process is very simple and is explained in full upon confirming your booking.

No, we do not require deposits for payment. We phased deposits out of our payment process years ago to make it easier for everyone involved.

SPACE REQUIREMENT

Can fit the show in any space indoor or out.

Yes, we perform outdoors as long as the weather permits it. It is good to have a backup plan for outdoor kids entertainment just in-case of any unexpected weather conditions such as heavy winds or rain.

CANCLLATION POLICY

Should you need to cancel your booking for any reason, simply contact us via phone or email and we will make the cancellation. Payments for canceled shows are fully refunded. As a courtesy, please give us enough time to re-schedule your time slot when possible.

Confetti Cup Guarantee

100%
Arrival Guarantee

$0
Traveling Fees

24/7
Event Day Support

Fully
Insured

Deposit or billing information is never required for booking and you can cancel anytime, Money-Back Guarantee!

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